Privacy Policy

Last Updated: January 15, 2024

🔒 Your Privacy Matters

BursaPro Academy is committed to protecting your personal information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and other applicable data protection laws.

1. Information We Collect

Personal Information

  • Full name
  • Email address
  • Phone number
  • Identity card/passport number
  • Date of birth

Educational Information

  • Course enrollment details
  • Progress and assessment results
  • Learning preferences
  • Certification records

Technical Information

  • IP address and device information
  • Browser type and version
  • Cookies and usage data
  • Website interaction data

2. How We Use Your Information

We use your personal data for the following purposes:

Purpose Legal Basis
To provide and maintain our educational services Contractual necessity
To process your enrollments and payments Contractual necessity
To communicate about course updates and announcements Legitimate interest
To improve our courses and services Legitimate interest
To comply with legal obligations Legal compliance
To send marketing communications (with consent) Consent

3. Data Sharing and Disclosure

We may share your information with:

  • Service Providers: Payment processors, cloud hosting providers, and email service providers
  • Educational Partners: Certified trainers and educational institutions we collaborate with
  • Legal Authorities: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal data to third parties.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

  • SSL encryption for data transmission
  • Secure server infrastructure
  • Regular security assessments
  • Access controls and authentication
  • Employee training on data protection

5. Your Rights (PDPA Rights)

Under Malaysia's PDPA, you have the right to:

  1. Request access to your personal data
  2. Request correction of inaccurate data
  3. Request limitation of processing
  4. Withdraw consent for processing
  5. Request deletion of your data (subject to legal requirements)
  6. Lodge a complaint with the Personal Data Protection Commissioner

6. Cookies and Tracking Technologies

We use cookies to:

  • Remember your preferences and login information
  • Analyze website traffic and usage patterns
  • Improve user experience
  • Deliver relevant educational content

You can control cookie settings through your browser preferences.

7. Data Retention

We retain your personal data only for as long as necessary:

  • Active students: For the duration of your enrollment plus 7 years
  • Marketing data: Until consent is withdrawn
  • Financial records: 7 years as required by Malaysian law
  • Inactive accounts: 3 years after last activity

Data Protection Officer Contact

For any privacy-related inquiries or to exercise your rights, please contact:

Data Protection Officer: Ms. Aisha Tan

Email: entispp@bursaproacademy.com

Phone: +603 3282 2389 (Malaysia)

Address: Level 23, Menara Milenium, Jalan Damanlela, Bukit Damansara, 50490 Kuala Lumpur, Malaysia

Response Time: We will respond to your request within 21 working days as required by PDPA.

8. Updates to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date.